Elon Musk, the tech billionaire behind Tesla and SpaceX, recently made a huge mistake. When his plan to help a boys soccer team trapped in a cave in Thailand (all were eventually rescued) using a submarine failed, he lashed out in irritation. Musk’s actions of getting into a feud with one of the rescuers and calling him a “pedo” (short for Pedafile) was awful. It appeared Musk was more concerned about the spotlight than the trapped boys.
After the severity of the damage of his actions took hold, Musk did the right thing. He tweeted an apology to the rescuer he insulted, and he took all the blame. I remember reading Musk’s apology tweet and thinking, this was the best thing he could do. He messed up, and he’s taking accountability.
The mishap Musk got himself into is a great reminder that leadership is about owning up to your mistakes. I’m sure Musk’s intentions were good, but when things didn’t work out his way, his frustration got the best of him.
If you are in a position of leadership, you will make some mistakes. When they happen, don’t pass blame or make excuses. Instead, show vulnerability and accountability by owning up to your mistake. Not only will it help defuse the situation, it also provides a great example for those you are leading. We are all human, and none of us are perfect.
About the Author: Mike MacIsaac is the owner and principal consultant for MacIsaac Consulting. Mike provides leadership as an Agile Delivery Consultant and IT Project/Program Manager. Follow Mike on Twitter@MikeMacIsaac or subscribe to Mike’s blog.