We are living through unprecedented times. The Coronavirus pandemic is something we thought we would witness only in movies. Surreal doesn’t even begin to describe how it feels. Markets are crashing, businesses are closing, and supermarket shelves are emptying. The term social distancing is now a regular part of our vocabulary.
In the blink of an eye, corporations have been forced to manage entire workforce’s remotely. This presents management with a tidal wave of new issues to deal with. Networks can’t handle traffic; work prioritization is chaotic, and communications are disrupted.
While we deal with this crisis, here is a message for managers (particularly of large corporations):
Now is the time to lead with empathy and compassion.
The number one priority for people is to take care of themselves and their families, period. Yes, businesses need to continue to operate, but if we don’t take care of our employees, companies will pay the price. This is not the time to grip down and pressure employees. Many people are dealing with the added burden of childcare.
Corporate contingency plans should focus on continuing mission critical operations, while considering what employees are dealing with at home.
Treating the health and safety of employees as the number one priority will benefit businesses the most.